Feb
01The uproar between Amazon.com and publishing house Macmillan over the price of e-books may be the precursor to more marketing battles as Apple’s iPad enters the e-reader market. This FAQ sets the scene.
Feb
01Oracle has won a battle regarding the way damages can be calculated in its intellectual property lawsuit against SAP, according to a rulingfiled Jan. 28 in US District Court for the Northern District of California.
Feb
01The whole point of a CRM system is to improve revenue productivity and the quality of customer interaction. That means measurement. So why shouldn’t measurement look beyond output and examine the activities that contribute to revenue, closed cases, and happy customers?
Feb
01Google may be gearing up to increase the availability of the Nexus One Android phone.
Feb
01A few years ago I brought my MacBook into an Apple Store to get it serviced–this was a first-generation model, which had the rather unenviable habit of spontaneously rebooting for no apparent reason.
Feb
01Over the last several years, PCI DSS has become a driving force in information security. Much as federal regulations like GLBA and Sox did in their day, PCI has become the hook that many organizations hang their budget request hats on in order to get funding. What a great model: Have the credit card industry use its muscle to get the merchants to institute good security practices.
Feb
01Shermlindcastle asked the Answer Line forum why his PC occasionally slows down to a crawl.
Feb
01Taiwanese e-reader makers jockeyed to show off new technologies at the Taipei International Book Exhibition over the weekend and said the emerging model for the devices is to sell them as part of a content bundle.
Feb
01A Chinese company that sells a tablet PC like Apple’s newly announced iPad may sue the U.S. company over the similar design between the devices, it said Monday.
